We are proud of the quality of the clothes we sell at Chicello. We want you to feel good about your purchases and know that every item will meet your needs.
Coverage of the warranty
Chicello products are protected against defects in manufacturing for 30 days after they are delivered.
Problems with manufacturing include things like broken zippers, bad stitching, or damaged materials.
This warranty does not cover normal wear and tear, damage done by accident, or misuse.
How to File a Warranty Claim
Please send us an email at contact@chicello.shop with your order number and a full description of the problem.
To help us process your claim quickly, please send us clear pictures of the problem.
Our team will look over your claim and give you instructions on how to fix, replace, or get your money back if that is what you want.
Solution
We will fix or replace your item at no extra cost if your claim is approved.
Your original payment method will get a full refund if a replacement or repair can't be made.
Get in touch with us
If you have any questions about our warranty, please contact us:
Email: contact@chicello.shop
Call: +1 779 644 887
3701 Llyde Ln, Montgomery, AL 36106, USA is the address.